ph 17 Privacy Policy – How We Handle Your Personal Data

When you register and use the ph 17 platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. During identity verification, we may request a copy of a government-issued ID or other supporting documents to confirm your eligibility. Technical data such as your IP address, device type, browser version, and session activity logs are collected automatically when you access the platform. We only collect information that is genuinely needed to operate the platform, verify your identity, process transactions, and comply with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for these purposes.

The personal data we collect is used primarily to create and manage your account, verify your identity, and process financial transactions on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Where you have opted in, we may also send you information about promotions and offers available on the Promotion page. Your data helps us detect and prevent fraudulent activity, money laundering, and other conduct that could harm the integrity of the platform or other members. We analyse aggregated, anonymised usage data to improve the platform experience, fix technical issues, and develop new features. We do not use your personal data to make automated decisions that significantly affect your rights without human review. All data use is governed by the principles of purpose limitation and data minimisation in line with Philippine data privacy standards.

ph 17 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. In cases where we are legally required to do so, we may disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction. If ph 17 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We may also share anonymised, aggregated data with analytics partners to help us understand platform usage trends, but this data cannot be used to identify you personally. Any third party that receives your data on our behalf is required to handle it in accordance with this Privacy Policy and applicable Philippine data protection laws. We regularly review our data-sharing arrangements to ensure they remain appropriate and proportionate.

We use industry-standard security measures to protect your personal and financial information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the ph 17 platform is encrypted using Secure Socket Layer (SSL) technology, ensuring that your information is protected in transit. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. We store your data on secure servers with access controls, firewalls, and regular security audits in place. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities as required by law, without undue delay. While we take every reasonable precaution to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your ph 17 account. If you suspect any unauthorised access to your account, please contact the help centre immediately through your logged-in session.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents are kept for a minimum period as required by applicable anti-money laundering and gaming regulations. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, except where retention is required by law. Data that is no longer needed for its original purpose is securely deleted or anonymised so that it can no longer be linked back to you. We periodically review the data we hold to ensure that we are not retaining information beyond what is necessary. If you have questions about how long specific types of data are kept, you may contact us through the help centre for clarification. Our data retention practices are reviewed regularly to ensure they remain aligned with current Philippine data privacy requirements.

As a member based in the Philippines, you have specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by ph 17. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections if any information is inaccurate or incomplete. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us through the help centre available within your logged-in account, and we will respond within the timeframe required by law. We are committed to handling all data subject requests fairly, transparently, and without undue delay.

The ph 17 platform uses cookies and similar tracking technologies to provide you with a functional and personalised experience when you visit our site. Essential cookies are necessary for the platform to operate correctly — for example, to keep you logged in during your session and to remember your preferences. We also use analytical cookies to understand how members navigate the platform, which helps us identify areas for improvement and optimise the user experience. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain platform features. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. Any data collected through cookies is handled in accordance with this Privacy Policy and is not shared with third parties for marketing purposes without your consent. For more information about the specific cookies we use and how to manage them, please contact us through the help centre.

ph 17 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will publish the updated policy on this page with a revised effective date, and where appropriate, we will notify active members through the platform or by email. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact the help centre to request account closure. The most current version of this Privacy Policy will always be available at this URL. All previous versions are superseded by the current version upon publication.